If you run a smart home integration business, you already know this truth:
most tools were never built for how integrators actually work.

Smart home projects aren’t short-term installs. They span months, evolve over years, and often remain your responsibility for decades. Teams change, systems grow, and clients expect accountability long after handover. Yet, the tools integrators rely on today rarely reflect this reality.
Cue Desk was built to change that.

Not Another Project Tool

Cue Desk isn’t a generic project management platform adapted for smart homes. It is a business operating system designed specifically for professional smart home integrators, companies that manage teams, deliver long-term installations, and stay accountable for systems that must remain reliable for years.

If you’re an owner, director, or core technical decision-maker of a smart home integration company in India, Cue Desk is built with your day-to-day realities in mind.

Getting Started: Why Registration Matters

Cue Desk is available only to registered companies. This is a deliberate choice.
During sign-up, integrators are required to:

• Register as a company (not an individual)

• Provide valid GST details

• Verify ownership or director-level authority

At the moment, Cue Desk is India-only, and GST verification is mandatory.

This isn’t about creating friction — it’s about creating trust. By ensuring only serious, professional integrators gain access, Cue Desk remains:

• Protected from misuse

• Structured around real business accountability

• Built for companies, not casual installers

Once your organization is verified, you move into the real experience.

Understanding Cue Desk

Cue Desk (QDesk) is designed as a business-first platform for smart home integrators. Every section reflects a real operational function — not abstract features.

Dashboard (Coming Soon)

The Director Dashboard and User-Level Dashboard are currently under development. Soon, this will evolve into a central command center where you can view:

• Project health

• System status

• Team activity

• Support insights

A single place to understand how your business and installations are performing.

Projects: The Backbone of Your Business

Projects are where everything comes together.

Once you receive your Cue Core controller, you can:

• Create a project

• Assign a Cue Core device

• Maintain a structured, permanent record of the installation

This structure ensures:

• Clean navigation even years later

• No confusion when team members change

• Long-term traceability for upgrades and support

Your projects don’t disappear when installers move on. They stay documented, owned, and accessible.

Support & Help: Structured, Not Chaotic

Cue Desk replaces scattered WhatsApp messages and undocumented fixes with a clear support workflow.
Your team can:

• Raise tickets for new integrations

• Report system issues

• Request technical assistance for Cue Core

All requests flow directly to the Cue team, ensuring faster resolution and proper accountability — without guesswork or lost conversations.

Organization: Your Business Anchor

This section holds your official company details:

• Business identity

• GST information

• Organizational records

It acts as the foundational layer of your Cue Desk account, tying every project and user back to a verified business entity.

Users & Roles: Control That Actually Works

This is where Cue Desk fundamentally differs from traditional tools.

Cue Desk is built around authority and responsibility, not just logins.

You can:

• Define roles (predefined or custom)

• Control access across projects and systems

• Invite team members securely

• Grant or revoke access at any time

As an owner or admin:

• You never lose control of any project

• No team member retains access by default after handover

• Access can be revoked once work is completed

This protects both you and your clients, even years down the line.

Importantly, customers can grant you access when support is needed, creating a transparent, trust-based relationship rather than silent backdoor control.

Why Cue Desk Exists

For years, the smart home integration industry has operated without:

• Transparent access control

• Structured ownership of systems

• Long-term accountability

Cue Desk exists to fix that.

It is built to:

• Protect integrators

• Empower teams

• Safeguard customer systems

• Ensure projects remain reliable for years, even decades

And this is just the beginning.

Cue Desk will continue to evolve, refining workflows, optimizing operations, and raising the standard of professional smart home integration in India and beyond.